USEFULL INFO AND FAQ'S
Can you guarantee what we will see?
The thing to remember is that these are all wild animals, and as such there is nothing we can guarantee 100% they all have fins, tails, flippers and wings and so what was there this morning most probably won't be there in the evening. Seals are seen on most of our trips so it is rare not to see them, there is always a mass of native and migratory birdlife around. Dolphins are seen very regularly and this is what we specialise in. Myself and the skippers work tirelessly with each other and other boats in the areas to always 100% of the time put you in the best positions to find and see them tho. Basking sharks may be seen around Cornwall from early May to late August and do make there way up as far as Salcombe as well so as there is still an outside chance of seeing one on our Brixham tours along with at times very aerial Thresher Sharks. Whales... well they are just a law of there own, a whole month could pass without one and then to might get one several days on the trot, they love to keep us guessing.
Because of this unpredictability, every trip is different and every wildlife sighting is special!
Will we get wet?
The honest answer to this is possibly, you will be at sea after all, however there are sheltered areas on all boats to stand and sit to get out of the rain and the worst of the weather. Rain doesn't stop us from running a trip and as the animals we are after already wet in makes no difference to them. We always advise bringing a warm and waterproof coat and trousers just incase, it's better to be prepared.
What if it is raining?
Please see above, even if it's cold and wet we still run, get yourself wrapped up well and make the most of the on board hot teas and coffees.
What if my trip is cancelled?
If we need to cancel your trip due to rough sea conditions or minimum passenger numbers (7) not being met, we will offer to reschedule you for a later date. If this is not possible, we can issue you with a full refund. Please note: If you cancel a booking yourself, we require a minimum of 72 hours notice to be able to issue any form of a refund.
Do you offer discounts for groups or families?
Yes, sometimes we are able to offer a deal on both family tickets( 4 hour trips for 2 adults and 2 children or one adult 3 children) and and whole boat bookings... get in touch to discuss. **Please note children for us count as 15 and under**
Is there an age limit?
Although we generally take from ages 4 and upwards we do take younger budding David Attenborough's. It is worth remembering that our boats can and do travel at speed and whilst we do try to make the rides as comfortable as possible they can at times still be bouncy, some young children love this and some not so much. Individual children suitability is at your own discretion.
Are we insured?
YES, all of the boats and skippers are covered with full public liability insurance, boat insurance and operate within their own personal commercially endorsed skippers licences. Don't panic you're in safe hands.
How can we help?
Report your Dolphin, Whale, Shark and Seal sightings to your local Wildlife Trust and Seawatch (see www.seawatchfoundation.org.uk/sightingsform)
If you meet Dolphins, Whales or Seals whilst at sea, maintain a distance of at least 100m, especially if calves or pubs are present. If the animals approach you, maintain a constant speed and allow them to interact on their own terms and leave at will.
If you find a stranded Dolphins or whales (dead or alive), please report it to the relevant authority (see www.wildlifetrusts.org/living-seas/marine-protected-areas/sightings). The Wildlife Trusts are working with Government to find solutions to fishing bycatch across all marine species. You can support our work by joining your local Wildlife Group and by choosing sustainably sourced seafood.
Seals regularly 'haul out' to digest their food or rest, so if you meet one on a beach, give it plenty of space and keep dogs away. This is especially true for mothers and pups. Seals are also easily spooked from their rocky resting spots, so if in a boat or kayak, maintain a distance of at least 100m where possible.
If you suspect a pup has been abandoned or a seal is injured and in need of attention, keep your distance and call for help (see www.wildlifetrusts.org/living-seas/marine-protected-areas/sightings).
Entanglement in marine litter and ghost fishing gear is a big threat to all marine lifer, so why not participate in a beach clean or simply pick up and safely dispose of any rope, strapping or net next time you're at the beach. To help Dolphins and other marine wildlife, Dolphin Watch UK is working with sea users, researchers, politicians and local people towards a vision of 'Living Seas', where marine wildlife thrives. Do your bit for our Living Seas by supporting your local Wildlife Trust and Groups and following what we do.
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Myself, the guides, and the skippers will work their hardest to find wildlife and to give you great sightings but specific wildlife aren't always possible. Please remember that these are wild animals, they all have tails or wings and can move very quickly, because of this because of this we can never guarantee sightings. BUT when the weather allows, we are very good at what we do, we're not called Dolphin Watch for nothing.
Sadly if the conditions aren't quite right to head out to sea for the full duration of, we will either shorten the trip accordingly or reschedule, some of our ports offer us the luxury of very picturesque river cruises that's an absolute haven for all sort of wildlife (the River Dart for example offers you currently the best chance to see both grey seals and common seals side by side, one of the few places in the South West both can be seen) and can be as enjoying as and relaxing as going to sea, these will sometimes be put on as a last minute trip if the weather suddenly deteriorates during the day. As much as we all love to see and be close to the marine wildlife its not worth making anyone feel ill or endangering anyone's life. But rest assured we will be in touch in the days before to try and communicate this. The weather and the sea can be a fickle mistress at times and even the best made plans sometimes result in last minute or on the day changes or cancelations...Remember in 1987 when Michael Fish said we weren't going to have a hurricane...